F.A.Q.

Our Treats!

What ingredients are used in your dog treats?

Ingredients vary by product and are listed on each product page. We focus on quality ingredients and clear labeling so you know exactly what you're feeding your dog.

Are your treats suitable for dogs with food sensitivities?

Many of our treats contain simple ingredients. Always review the ingredient list and consult your veterinarian if your dog has allergies or dietary restrictions.

Are your dog treats natural?

Many of our dog treats are made with simple, natural ingredients and contain no unnecessary fillers.

Are your treats grain-free?

Some treats are grain-free, while others may contain grains. Please check the product page for specific details.

How many treats can I give my dog each day?

Treats should be given in moderation and as part of a balanced diet. The right amount depends on your dog's size, age, and activity level.

How should I store my dog's treats?

Store dog treats in a cool, dry place away from direct sunlight. Reseal the package after opening to help maintain freshness.

Are your treats good for training?

Yes! Many of our treats are ideal for rewarding good behavior and positive reinforcement training.

Do your dog treats have an expiration date?

Yes. Every package includes a best-by date. We recommend using treats before the listed date for the best quality.

Can senior dogs enjoy your treats?

Yes. Many of our treats are suitable for senior dogs. Consider your dog's chewing ability and dietary needs when choosing treats.

Are your dog treats suitable for puppies?

Some treats are suitable for puppies, while others are designed for adult dogs. Check the product page for age recommendations.

Our Bowls & Feeding Solutions

What types of dog bowls does Palz&Co offer?

We offer slow feeder bowls, ThermoCool bowls, everyday feeding bowls, and enrichment products like lick mats.

How do I choose the right bowl for my dog?

Consider your dog's size, eating habits, and feeding needs. Product pages include sizing information and recommendations.

What is a slow feeder dog bowl?

A slow feeder bowl helps dogs eat at a slower pace by making mealtime more engaging and interactive.

What is an EcoBowl Slow Feeder?

The EcoBowl Slow Feeder is designed to encourage slower eating while providing a more enriching feeding experience.

What is a ThermoCool bowl?

A ThermoCool bowl helps keep food or water cooler for longer compared to standard bowls.

Can I use wet food in your bowls?

Yes. Most of our feeding products work well with dry food, wet food, or a combination of both.

Are your dog bowls dishwasher safe?

Many of our bowls and feeding products are dishwasher safe. Please check the product page for care instructions.

Are your bowls suitable for puppies?

Yes. Many of our bowls and feeding products are suitable for puppies and adult dogs.

Which bowl is best for my dog?

If your dog eats quickly, a slow feeder may be a great option. If you're looking for temperature control, consider a ThermoCool bowl. For everyday meals, our standard feeding bowls are a reliable choice.

What is a dog lick mat used for?

Yes. Many of our bowls and feeding products are suitable for puppies and adult dogs.

What foods can I put on a lick mat?

Popular choices include dog-safe peanut butter, plain yogurt, pumpkin puree, wet dog food, and soft treats.

Are your bowls and lick mats BPA-free?

Yes. Our silicone feeding and enrichment products are made from food-grade, BPA-free materials.

Product Care & Safety

Are your products suitable for all dog breeds?

Most products are designed for dogs of all sizes and breeds. Always review the product description before purchasing.

Should I supervise my dog while using enrichment products?

Yes. We recommend supervising your dog when introducing any new treat, chew, toy, slow feeder, or lick mat.

What makes Palz&Co products different?

We carefully select products that support your dog's health, enrichment, and happiness because pets are family.

Ordering & Shipping

How do I place an order?

Simply add your favorite products to your cart and proceed to checkout. You'll receive an order confirmation email once your purchase is complete.

How can I track my order?

Once your order ships, we'll send you a tracking number by email so you can follow your package.

How long does shipping take?

We strive to process and ship all orders within 3 business days. Once shipped, most orders arrive within 2–7 business days within the contiguous United States. Delivery times may vary based on your location and carrier delays.

Do you offer free shipping?

Yes! Orders over $29 qualify for FREE shipping within the contiguous United States.

Do you ship internationally?

At this time, Palz&Co ships within the contiguous United States only.

Still have questions?

We're always happy to help. Contact us and our team will be happy to assist!